Frequently Asked Questions

Most homeowners don’t call for help until something goes wrong. At Trusted Adjusting, we believe you deserve support before confusion, pressure, or costly mistakes take over.

What does Trusted Adjusting do?

We help homeowners and building owners protect their properties by providing roof inspections, insurance policy reviews, contract reviews, and oversight during roofing repairs. We’re licensed claims adjusters, not contractors, and our goal is to keep clients safe from scams and mistakes.

Why Contact Trusted Adjusting?

You should contact Trusted Adjusting when you want:

  • An unbiased understanding of your property’s condition

  • Clear documentation of your home or building, without sales pressure

  • Help navigating insurance questions without being pushed into a claim

  • A knowledgeable advocate who works for you, not contractors or carriers

When Should You Reach Out?

  • You’ve noticed changes in your home (roof wear, leaks, cracks, staining, or aging systems)

  • You want a clear snapshot of your property’s condition for planning or peace of mind

  • You’re unsure whether damage is normal wear or something that should be addressed

  • You’re feeling pressured by a contractor or unsure who to trust

  • You’re considering filing an insurance claim and want guidance first

  • You’re caring for an aging home or helping a family member manage theirs

  • You want documentation in place before storm season or unexpected events

Are you licensed?

Yes! Both Jonathan and Samantha are licensed claims adjusters in Florida and many other states through reciprocity.

Do you work for insurance companies?

No. We work for the property owner only. Our role is to document property conditions and help you avoid problems with roofing or insurance claims.

Can you help with denied or underpaid claims?

Yes, we can review your policy, estimate damages, and help you understand next steps. If you need a public adjuster, we can guide you there too.

What Happens When You Contact Us?

We start with education, not urgency.

You’ll receive:

  • Straightforward explanations in plain language

  • Independent inspection and documentation

  • Support that respects your timeline and priorities

  • Guidance designed to protect you, not sell to you

Whether you move forward immediately or simply want information to keep on hand, we’re here as a resource — not a pressure point.

How do I schedule an inspection?

You can schedule an inspection or initial consultation by clicking HERE or by clicking the Contact Us tab.

"I never knew these types of services were offered. Having a third party to ensure you're not having the wool pulled over your eyes is a relief. EVERYONE SHOULD CONSIDER THIS."

Brooke Stebbins